we have now resolved all those technical problems. If a provider gives wrong tp/sl or does not give them, the EA will set own one.
You can set how many points you want to have in sl and tp and use option WhenNotRecognized.
For customer service, we have improved it. We’ve set a live chat available from Monday to Friday (from 09 am to 05 pm London time). We also add a detailed Helpdesk to answer all frequently asked questions