Hello. It's caused by the copier not recognizing the channel ID in Telegram. If you change the channel ID, make sure you don't change anything in the description field.
To fix the error, you will need to close Telegram, and... (More)
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Dear Nouroudine,
You can add in the EA settings , in Symbol suffix : Imax or ecn
Please check this link : https://helpdesk.telegramfxcopier.io/711519-Symbol-Settings126
Dear MUH ZAKY,
You can add these words on the EA settings. Please check this link : https://helpdesk.telegramfxcopier.io/533211-Advanced-Settings135
Please add this in EA settings :

@Arthur Jongen61 You will need to close the old chart and open a new one then reload the EA.
Please contact the support team at support@telegramfxcopier.io105 or Live chat from our website if the problem persist.
@ramez60 here is all settings explained https://helpdesk.telegramfxcopier.io/008101-Settings-and-Features117
@Rodney62 No, licenses are automatically detected. It should be monitoring on the app and the chart. In your case, you should uninstall the old version. there is a conflict with the EA files.
Please Follow carefully these instructions :
1-... (More)
@Rohn52 , by default, the EA executes always pending orders given by the provider : stop, limit...
For Order like buy, sell..., the EA reads you input for entry price: if it is Market Price, the EA executes the Order... (More)
hi @Johann 63 ,
It is fixed now. Please follow these instructions :
1- Uninstall all version : https://helpdesk.telegramfxcopier.io/367085-I-already-have-a-previous-version-Should-I-uninstall-it59
2- Download the new version 6.0.1 : https://telegramfxcopier.io/portal/downloads/62
3- Install the software : https://helpdesk.telegramfxcopier.io/878530-What-is-the-installation-process56
After installation, if the software does not open,... (More)
Some of you have experienced installation problems, or trouble receiving signals. this is caused by some version of windows systems. We have updated our software to 6.0.1 to be compatible. it is fixed now.
Please follow the following instructions:
1-... (More)
Some of you have experienced installation problems, or trouble receiving signals. this is caused by some version of windows systems. We have updated our software to 6.0.1 to be compatible. it is fixed now.
Please follow the following instructions:
1-... (More)
envíenos un correo electrónico a support@telegramfxcopier.io81 para ayudarlo por acceso remoto
Hi @Diego Ramos48 ,
Some of you have experienced installation problems, or trouble receiving signals. this is caused by some version of windows systems. We have updated our software to 6.0.1 to be compatible. it is fixed now.
Please follow... (More)
Hello Kamran,
Please contact us at : support@telegramfxcopier.io68. A member of support team will assist you to solve the issue asap
Hello Diego,
Please send us an email to support@telegramfxcopier.io with the email you are registered with in TelegramFxCopier. We will guide you in the process.
Best Regards